As obvious as it may sound, the first step in providing the guest that use your Cyprus villa or apartment with what they want is by asking the right questions. The problem here, however, is that unless you already have a wealth of letting experience to draw upon, you may just find yourself a little short on data or feedback. The good news is that we do have a huge amount of holiday rental experience and in the following article we have put together some of the top priorities on the Cyprus holidaymakers hit list when renting private villas and apartments.
Water, water, and more water
Cyprus is hot and everyone imagines their dream holiday villa having a private pool with crystal clear water in it. A communal pool will cut the mustard, however, especially for groups, couples, and families who choose to rent an apartment. You may “get away” without one if a really nice beach is within walking distance of the property and as you may imagine such things are always likely to be reflected in the price of the accommodation.
Self-catering (or not)
One of the main reasons that holidaymakers choose private villas and apartments for their holidays in Cyprus or anywhere else is because they value their privacy. The idea of queuing for breakfast, lunch, and dinner with dozens of other guest doesn’t appeal to them but their privacy does. The upshot of this attitude is that they will expect to be able to cater for themselves even if in the event they decide not to. That means that they are going to anticipate the convenience of a modern fully equipped kitchen.
All the comforts of home
A further allure for guests who chose private villas and apartments is the convenience of having the same if not better facilities as they are used to back home. That now includes multi-channel TV, access to Wi-Fi, and comfy furnishings in a congenial setting. From having everything close at hand to plenty of wardrobe space, they all add up to making their stay a comfortable and memorable one. Speaking of comfort, whether or not they experience a decent night’s sleep is something that they are likely to remember and factor into whether they will be coming back for more of the same next year.
A seamless holiday experience
While it may seem contrary to the idea of self-booking against opting for a package tour, one of the many things that private villa and apartment guest ask about the transfer from and back to the airport. This along with the knowledge that they are “not alone” provides the extra confidence they need when booking their chosen accommodation. Owners who use the services of a professional Cyprus property management company are able to ensure that their guest has someone on hand to answer any questions and deal with any unexpected property issues.
Making mistakes and putting them right
With many Cyprus holiday rental property owners living in a different country, there is often the potential for minor problems, especially if a property has been left unoccupied for any length of time. Astute owners and the businesses that they deal with appreciate that with the best will in the world there can still be the odd bump in the road. What is more important, however, than any problems that may arise, is how quickly and effectively they have remedied and the manner in which that is done. It is no surprise that many on-going rental relationships have flourished for owners who have turned some difficult issues into positive outcomes and even made recompense for any inconvenience caused. The bottom line is that anyone can make a mistake but your guests will form their own opinions based on how such mistakes are handled.
Ensuring that you deliver the goods
None of the above is likely to account for much unless you are able to deliver on it and that isn’t always easy if you are not on the doorstep. That is why a Cyprus property management company is so important in ensuring that your guest’s expectations are consistently being met. By taking on board both the positive and not so nice feedback of your guest you will be able to gain a deeper insight into these expectations. Thus armed, there is every opportunity to work with an expert team that shares your interest in delivering the best possible levels of service.
If you want to ensure that your property operates to its maximum efficiency and that your guests stay happy enough to keep on coming back year after year, you should talk to the Cyprus property management specialists. So contact those specialists now and discover the difference that working with the professionals can make to your rental success.